We help infrastructure contractors and regulated organisations deliver stakeholder engagement that protects programme delivery — built on operational experience, not communications theory.
Groundline Advisory was founded on a simple belief: stakeholder engagement should be a programme delivery tool, not a communications afterthought.
Most engagement consultancies come from public relations or policy. We come from operations — British Army frontline service, nineteen years running security, training and risk management at Heathrow, and five years leading community engagement on HS2. We understand how infrastructure programmes work under pressure. And we know what community conflict costs a programme in delay, planning risk and reputational damage.
We apply lean methodology to everything we do. That means structured, measurable, repeatable engagement — not activity for its own sake.
We apply lean principles to stakeholder engagement — eliminating waste, standardising repeatable processes, and replacing vanity metrics with programme-relevant KPIs. It's a genuine market differentiator in an industry that still measures success by leaflets distributed and events held.
"Most engagement consultancies come from communications. We come from operations — and that changes everything."
Groundline Advisory was founded to bring operational credibility to a discipline that too often gets treated as a communications function. The result is engagement that is structured, defensible, and built for how infrastructure programmes actually run — not how they're presented to the public.
Every engagement is led personally. No junior handoffs, no bait and switch. When you work with Groundline, you work with the person who has the experience you're paying for.
Every engagement starts with a conversation. Tell us about your programme and we'll tell you honestly how we can help — and whether we're the right fit.